Sales |
We can provide advice on the right system for you.
The depth of experience of our staff means that they are
able to listen to your needs and suggest solutions that meet
them.
We keep very little stock as the IT business moves very quickly.
This means we will always sell you the most suitable, up-to-date
product available.
We sell what best suits your business, not what we have to
sell to get rid of old stock.
|
After Sales
Support |
We believe that good after sales support is vital. We know
that you can buy your equipment from other people but not
everyone offers you good support both before and after the
sale.
Many organizations will gladly sell a piece of equipment
over the counter at a reduced price, but the chances are they
have little knowledge on the actual product and come time
for the installation and implementation of the equipment,
you are on your own.
How valuable is your time?
What is the cost of spending hours attempting to install
something you dont quite understand?
What is the cost of the disruption to your company?
Is it worth the frustration?
Remember.... Your customers do not pay you when you're "tinkering"
with your computer equipment.
LYNX Computer Services engineers are familiar with all products
sold and can be installed with a minimum of disruption to
your company.
|
Hardware Maintenance
Agreements |
With information systems becoming more important to your
business and IT infrastructure becoming more complicated,
you need to know that you can have effective experts on call
when you need them.
In companies that do not have Hardware Maintenance Agreements,
staff typically postpone service calls for as long as they
can, which not only causes an interruption to the efficiency
of work throughput, but many times escalates the cost of the
repair.
Not only is there the cost of having a qualified engineer
to come to site to rectify the problem, but the cost of parts
can run into the many hundreds of dollars and even into the
thousands.
LYNX Computer Services has an understanding of the support
that businesses need to run their IT infrastructure effectively.
This has enabled us to put together a support contract that
will offer your business a cost-effective solution for your
IT support problems.
Why sit on the phone attempting to describe to someone your
network configuration, Operating System Revisions, installed
patches as well as the problem you are experiencing. With
a maintenance contract, Lynx Computer Services engineers know
your operation, know your equipment and the chances are the
problem could easily be rectified over the phone.
Key features of our support contracts are:
Free telephone support
Prompt call out times
No call out charges for items not covered by the Maintenance
Agreement ( Standard Hourly rate still applies )
No up front survey costs
Remote support by modem (where facilities are available)
LYNX Computer Services engineers have experience going back
many years. Our Engineers have seen most problems before and
can solve them quickly and cost effectively. With most business
now coming to a stand still if their computer system fails,
a service contract of this nature can be thought of as an
insurance policy to keep you business up and running.
|
Consumable Supplies |
LYNX is able to offer you the service of supplying your consumable
needs at a very competitive rate. Dealing with technically
trained people and not people whose job it is just to sell
off a price list, you can rest assured knowing that your consumables
are:
Being supplied by people who know how the equipment works.
Being supplied by people who can advise you which supplies
are correct for your equipment.
Being supplied by people who know the quality difference
in supplies and are not supplying an item which may actually
damage the your equipment.
|
Site Cabling Requirements |
Organizing computer cabling on a site can be a technical
nightmare for someone who doesnt quite understand the
cabling requirements for the many types of computer installations.
In affiliation with specialized computer cabling contractors,
LYNX is able to organize your computer cabling to your system
requirements.
|
Barcoding And Scanning |
LYNX is able to assist you in the setting up of bar-coding
and scanning equipment within your organization. LYNX specialize
in the SYMBOL range of scanning equipment and can advise you
on what is the right equipment for your needs. |
After Hours Support |
With business now more dependant on computer systems, the
need for computer service to be performed after hours to avoid
disruption or downtime during the day is ever increasing.
LYNX offers after hours support so as to minimize disruption
to your business.
|